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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Allen Melley

April 14, 2023

5  out of  5 rating by Allen Melley
"Very helpful associates. Smooth transactions."

ashleigh matter

March 27, 2023

5  out of  5 rating by ashleigh matter
"My car was fixed and out of the shop within 2 weeks. I was told a minimum of 6 weeks. State Farm was very nice and easy to deal with and answered all of my questions!"

Kathy Bender

March 23, 2023

5  out of  5 rating by Kathy Bender
"Very friendly and helpful."

Juan Lopez

March 8, 2023

5  out of  5 rating by Juan Lopez
"Dom Francis made it so easy to transition to State Farm. He help get auto n home insurance for about the same rate I was paying the other company for just car insurance. Definitely recommend his services."


March 8, 2023

5  out of  5 rating by Ashley
"Jen, Bret & Dom are awesome to work with, very helpful and responsive when needed. Recommend to all!"

Kileigh Hess

March 3, 2023

5  out of  5 rating by Kileigh Hess
"Dom was so helpful, and prompt getting us switched over to StateFarm . The process was seamless and got us the coverage we needed and more! Very pleased with our experience and would recommend, Dom/ Josh Shoop office to anyone!"

Tara Bonte

March 2, 2023

5  out of  5 rating by Tara Bonte
"Super friendly and helpful"

Zach Reynolds

February 28, 2023

5  out of  5 rating by Zach Reynolds
"This agency has great employees that care about the customers they provide for. They provide excellent service and understanding throughout the entire process. From top down it would be hard to find a better agency. Bret Hain is a stand up guy who goes above and beyond the scope of duty to make the insurance process easy and reliable. Would highly recommend using Josh Shoop-State Farm Insurance Agency for all your insurance needs."

Stacey Kipp

February 16, 2023

5  out of  5 rating by Stacey Kipp
"Josh Shoop I love having you as my insurance agent you're very personable and helpful thank you"

Rachel Kessler

January 24, 2023

5  out of  5 rating by Rachel Kessler
"The best insurance company I have worked with. Bret is always available to answer questions and prioritizes customer needs. I felt the process was easy, and ultimately handled by the team. It was effortless on my end, which was so nice!"

Pam Livengood

January 24, 2023

5  out of  5 rating by Pam Livengood
"You guys are always on top of things. Can always take care of quotes & answers daily."

Louise Rebman-Metzel

October 27, 2022

5  out of  5 rating by Louise Rebman-Metzel
"I greatly appreciate Josh Shoop and his excellent staff. They are consistently receptive to my many questions and provide clear, concise answers. They pay attention to details and follow thru with the little things that make navigating the insurance world so much easier. I also appreciate the periodic policy reviews to ensure that my specific coverage needs are met. Professional. Caring. Efficient. Simply the best!"

Angela Long

April 28, 2022

5  out of  5 rating by Angela Long
"I started with renters insurance. Then i needed to change vehicle insurance due to a divorce, Super easy to make the transition from 1 company to another. Was very knowledgeable with laws and doing things the right way with insuring my children. Very easy to talk with , and they explain everything!! Thank You Josh and your entire staff!!!!!"

toberroni p

March 25, 2022

5  out of  5 rating by toberroni p
"Josh and his team were great made everything so easy and I saved so much switching from Allstate."

Denise Wagner

January 31, 2022

5  out of  5 rating by Denise Wagner
"Staff all very friendly, polite, and helpful. Lives up to State Farm moto: Like a good neighbor State Farm is there."

matt fischer

December 2, 2021

2  out of  5 rating by matt fischer
"Boneless chicken was dry, didn't receive salad, bread was overdone, but steak was good"

Barb Regitz

October 27, 2021

5  out of  5 rating by Barb Regitz
"I recently changed car insurance for my mom. I dealt with Laura from your office. Not only was she very informative but also sympathy to my moms needs. She was so polite and helpful and made the transition so smooth. She is a real keeper in the insurance industry"

nancy wilkinson

October 13, 2021

5  out of  5 rating by nancy wilkinson
"Laura was such a great help in making changes to my policies. I am a recent convert to State Farm & very pleased with both rates & customer service"

Sage Bittinger-Esser

October 8, 2021

5  out of  5 rating by Sage Bittinger-Esser
"Very professional! Exactly what I needed at the right price."

Jane Lombardi

October 8, 2021

5  out of  5 rating by Jane Lombardi
"Very kind people. Super easy and understandable to get my life insurance."

Casey Scheffler

October 8, 2021

5  out of  5 rating by Casey Scheffler
"Great experience with this office. Very helpful and pleasant employees!"

Bernadette Lombardi

October 8, 2021

5  out of  5 rating by Bernadette Lombardi
"Josh Shoop is amazing! Always available...always professional...takes the time to answer my questions. His office staff are friendly and helpful. 5 stars for sure!"


October 8, 2021

5  out of  5 rating by D P
"I’ve had a wonderful experience with this business thanks to Laura who was very knowledgeable and extremely helpful when switching my car insurance over to State Farm. I would highly recommend speaking to her if you want a great rate and superb customer service. She should replace Jake on the commercials ASAP."

Frank Arendt

October 8, 2021

5  out of  5 rating by Frank Arendt
"I’ve had my home and cars (and I’ve owned a lot of cars) insured with Josh and his team for years. They have always delivered great, personal service for me and my family. I was recently involved in an accident with someone who was underinsured and they handled everything for me immediately. I thought that was going to be a giant hassle, but am happy to report it couldn’t have gone more smoothly. Highly recommend."

Misfit missy

October 8, 2021

5  out of  5 rating by Misfit missy
"Josh’s office is by far one of the absolute best!! The staff is very professional, friendly and quick to help with any and all questions . They are very knowledgeable and experienced with insurance!! I will definitely recommend them to anyone looking for coverage or even just general questions. Thanks to Josh and his team for everything."